FAQ’s

General Questions

What is King Tuts Affiliate Program?

King Tuts Affiliate Program allows its members the opportunity to make some extra cash. If you would like to promote King Tuts to others, you can earn a piece of the profit for each sale you help generate. For more information, please visit the AFFILIATE PROGRAM page.

What is the King Tuts Rewards Program?

King Tuts Rewards program allows our members to earn KT Coins (our form of currency), with every purchase made or just by being active within our community. The more loyalty and support our members show King Tuts, the more rewarding it is for our members. For more detailed information, please check out the REWARDS PROGRAM page.

What What is a KT Coin?

KT Coin is a form of currency, exclusive to members of King Tuts Kingdom. Each coin will have a value and are earned in a variety of ways depending on how active and loyal our members are. For more information on the many ways to earn KT Coins and their worth, please check out the REWARDS PROGRAM page.

What is a Dashboard?

By becoming a member at King Tuts KIngdom, you will be able to track and see all the benefits and currency you have been earning during our time together. As a member, you will have your own personal dashboard on your profile to check out all of your accomplishments up to date. You will be able to withdraw your commissions, track your rewards and so much more.

What is SATIVA?

The effects of sativa are well known for its cerebral high. When you think of sativa, you think of an enhanced and raised elevated feeling. Sativas tend to provide more invigorating, uplifting cerebral effects that pair well with physical activity, social gatherings, and creative projects.

What is INDICA?

Indica strains generally provide a sense of deep body relaxation. Because of the higher levels of CBD, Indica strains are ideal for patients looking to treat symptoms such as chronic pain, muscle spasms, anxiety, nausea, appetite stimulation, and sleep deprivation, to name a few. The high produced from smoking Indica bud is a strong physical body high that will make you sleepy or ‘couch-locked’ and provides a deep relaxation feeling. Indica strains are believed to be physically sedating, perfect for relaxing with a movie or as a nightcap before bed.

What is HYBRID?

Hybrids are thought to fall somewhere in between the indica-sativa spectrum, depending on the traits they inherit from their parent strains. In many cases, a strain will be either Indica or Sativa dominant.

What is THC Distillate?

THC Distillate is a Cannabis Extract made through Short Path Distillation, that can be made from any type of Cannabis Oil (CO2, BHO, Ethanol Extract)

What is Sugar Wax?

Sugar wax is a cannabis concentrate with a full flavour and a slightly grainy texture.

Many dabbers prefer the flavor and texture of sugar wax as it is less messy, thicker, and not quite as sticky as some of the other types of concentrates.

What is Terpene?

Terpenes (pronounced tur-peens) are the essential oils of plants. More specifically, they are the fragrant organic hydrocarbons that give the plant its aromatic diversity. That’s why Chocolope Kush offers a scent of chocolate, and Lemon Sour Diesel smells of… you guessed it, lemon!

Terpenes are by no means unique to cannabis and are found abundantly in nature.

In cannabis, terpenes are made in the trichomes of the plant. Trichomes are the sticky, mushroom-shaped, oil-producing glands that cover the leaves and buds. These trichomes act as a defence by protecting the plant from insects and animals through the production of fragrant terpenes that repel these threats. As cannabis enthusiests, these terpenes can aide in making informed choices between strains and the possible physiological effects that the strain may have.

Although we mostly think about terpenes role in the plants aroma, terpene molecules are also beneficial to human health. Terpenes are proving themselves to have as much medical value as the well-known THC and cannabidiol CBD. Having anti-microbial and antiseptic properties; terpenes are not only powerful antioxidants, analgesics, and anti-inflammatories but, can either increase or decrease the effects of THC and other chemicals in the body that interact with the endocannabinoid system.

What is E-Juice?

FECO, or Full Extract Cannabis Oil, is the concentrated essential oil of the cannabis plant.

Unlike other extractions, full extract cannabis oil is often made from cannabis flowers. However, leaves are sometimes used in the extraction process as well. Producers use a solvent to separate cannabis resin from plant material, creating a highly concentrated product safe for oral consumption.

What is FECO?

Our E-JUICE called KLOUD KINGS do not contain any THC, CBD or any other Cannabis products. Kloud Kings is simply for vaping and can also have niccotine added.

What are the benefits of Medical Marijuana?

The medicinal benefits of Marijuana are extent! Chronic Pain, Addiction to Drugs and or Alcohol, Depression, PTSD, Anxiety, Cancer, MS, Epilepsy, are just a few of the known Ailments that Medicinal Marijuana has been known to help treat! We at King Tuts are proud to be a part of the solution and bring Medicinal Marijuana from the comfort of your home to your front door.

Why did you start selling Cannabis?

We at KING TUTS have a passion for Cannabis, both for medicinal/healing purposes and of course, recreational use. We want to share it with others at a FRACTION of the cost from our competitors.

How do I qualify to buy products from your site?

You just need to become a member to start shopping!

How can I place an order?

Once you have become a member, placing an order is very easy! Just choose the items you would like and they will automatically be placed in your cart. Once you are finished shopping, you will find your cart in the checkout.

How can I become a member?

1. Visit “Become A Member”. 2. Fill out our membership form and include 1 piece of I.D. for age verification. 3. Click “Register”. 4. Once you have registered, you may place orders but before orders are shipped, we will need to verify your age.

Do you have a storefront?

Sorry, we do not have a storefront yet.

How can I upload my Photo ID is it's too big?

Have you been trying to upload your photo ID and gotten a message saying your picture is too big?

Don’t panic; we’re happy to help!

If you’re having trouble uploading an image, try the following:

Our first suggestion would be to CROP YOUR PICTURE. What you need to do is snap a pic of your ID from farther away and simply crop out just the ID. Sometimes cropping will leave the final result too grainy to see the small print of the required D.O.B. — so don’t take the photo too far away

Alternatively, you may want to try a resizing tool. We’ve found it strangely difficult to find a free photo resizing tool that we like, but we finally have one to recommend — PicResize. It works, it’s free, and it can upload large-format photos (up to 100MB).

How do I upload my Gov't ID once I'm a member?

Just go to MYACCOUNT, click on VIEW MY PROFILE and click on the tab GOV’T ID to upload or change you Photo ID.

How secure is my information on your site?

We take any personal information that you have shared with us very seriously. We protect our members with security that is second to none. Your personal information that is not publicly shared with other members, will never be shared by us with anyone.

How do you sell the Cannabis so cheap, are you selling me a crap product?

There are no middle men and we at KING TUTS are not greedy. We understand that many of us are on a budget and who doesn’t like free gifts? We also just sell the product in a larger quantities than most sites, which also keeps the costs down. I assure you, you are not getting what you pay for, you are getting more!

Will we be receiving something different that is shown on the site?

We understand how frustrating it can be to see a product, order it but find that once it arrives, it’s totally different than what you expected. There are no surprises with your order, what you see is what you get. We take all of our own product photos.

Shipping Questions

How do I pay for my orders?

At the moment, King Tuts only accepts E-Transfers with the exception of e-transfers from Tangerine Bank. To send an E-Transfer, please just follow the email order confirmation with transfer instructions.

Medicinal Marijuana and Cannabis containing products will only be shipped within Canada. All other items can be shipped to other Countries, according to their laws and regulations.

Do you accept Credit Cards?

Sorry, we do not accept Credit Cards at the moment.

Do you accept BitCoins?

Sorry, we do not accept BitCoins or any Crypto Currency at the moment.

Do you have free shipping?

Shipping is free at $198 after any discounts. All orders are shipped via Canada Post Xpress Post.

Can I pick up my order?

Sorry, we only ship out orders.

What if my order is missing an item or items?

In the unlikely case that you order is missing anything, please let us know. Upon an investigation, if we find that your order is in fact missing anything, we will issue you a Coupon Code for the amount in dollars that is missing. This Coupon Code will not have an end date and can be used on any future purchases

Can I place an order and have a different shipping address?

Yes, your billing information can be different than your preferred shipping destination. Please fill out the fields accordingly.

Can I place large orders?

Yes, we do have wholesale and larger order options. If you do not see the products you’re looking for at a larger or wholesale volume price, please do not hesitate to reach out to us.

What areas do you ship to?

Medicinal Marijuana and Cannabis containing products will only be shipped within Canada. All other items can be shipped to other Countries, according to their laws and regulations.

What is a Boveda humidity pack?

Because we sell the product in a larger quantity, we understand that your product might take a while to finish. Adding a BOVEDA Humidity Pack into the packaging ensures that the product stays at a perfect 62% Humidity. That’s perfect for Cannabis. You’re welcome ?

How long will my delivery take?

XPRESS
Local (Within the Vancouver area) 1-2 Days
Regional (B.C., AB, SK, MB, Northwestern ON) 1-2 Days
National (All other areas) 2-3 Days


GROUND (COMING SOON)
Local (Within the Vancouver area) 1-2 Days
Regional (B.C., AB, SK, MB, and Northwestern ON) 3-5 Days
National (All other asreas) 4-9 Days

DISCLAIMER

Delivery standards apply to items sent between most major urban centres and are estimates only. Actual delivery times depend on origin, destination weather conditions and other factors.

How is my order packaged and delivered?

Your package will be sent out very discreetly. Your order will be sealed with several layers of scent and vapor proof packaging to ensure that the contents of your order will not be known. If your package requires Humidity Packs to ensure freshness, they will be added. If your order includes any fragile items, the required bubble wrap or bubble bags will be used and included. We at King Tuts take all shipping aspects very seriously, there will not only be any cutting corners but we will also double what’s needed to ensure your order arrives safely.

What if my Tracking Number is not working?

Orders that are paid for before 10am PST (BC time) will be shipped the same day. You will receive a Tracking Number once your order has been packed but that Tracking Number will not be live until late that day once Canada Post scans it, which is between 3:30pm and 6pm PST (BC time). If an order is packed on a weekend or holiday, that Tracking Number will not be live until the next bsuiness day. In the unlikely event that your tracking number is not tracking your shipment, please do not hesitate to get a hold of us at [email protected] We will remedy that situation ASAP!

What if I don’t get my package from the mail?

In the unlikely event that Canada Post or any other carrier we might use doesn’t deliver your package on time, please contact us. We will conduct a search, starting with tracking your shipment. The full tracking process could take up to 14 business days to complete. If your shipment has been determined to be lost, King Tuts will issue you a one-time up to $198 coupon code. If this is a concern to you, may we suggest that you place smaller orders. King Tuts will not insure any packages that have the wrong address given. King Tuts will not insure any orders that have arrived late. King Tuts will not insure any orders that have been stolen if the package has been determined to be “delivered” by the carrier. Please double check and confirm your shipping address at the checkout.

What if there’s a problem with my order when I get it?

We at King Tuts strive for perfection in all aspects of our business. Upon receiving your order, please open and inspect your order immediately. If you receive your package incorrectly or there is something wrong, please follow these steps: 1. Take a picture of the tracking number. 2. Take a picture of the contents of your order and or the problem in question. 3. Along with your order number, please give us a brief description of the problem and send us this information to [email protected] We will review the inquiry and work with our member to remedy the problem. Please know that we at King Tuts are interested in building long lasting relationships with our members. We will do our best to take care of the situation ASAP. Please also allow 2-3 days to review all the evidence.

Do you ship Medical Marijuana outside of Canada?

Sorry, we only ship Medicinal Marijuana within Canada.

What Can I buy other than Medical Marijuana?

King Tuts has a large variety of Accessories including Lighters, Torches, Bongs and much more.

You can order whatever your like and it’ll be shipped to your desired location.

Twisted EXtracts Products

What products do you offer?

We currently offer five (5) types of edibles: Jelly Bombs, Zzz Bombs, 1:1 Jelly Bombs, CBD Jelly Bombs and Cara-melts. These products come in many different flavours and a variety of Sativa, Indica and CBD options. We’ve listed them for you below, but you can also check them out on our Products page.

Sativa Jelly Bombs:

Our Original cannabis-infused Jelly Bombs are perfect for daytime use. They’re made with a Sativa dominant extract and contain 8 servings, or 80 mg of THC.  If you’re looking for a focused and energetic high, this is the edible for you.

Weed Taste Strength: 2/5

Indica Zzz Bombs

Our Zzz Bombs are packed with 80 mg THC and are infused with a cannabis extract derived from an Indica strain. They’re great for helping you relax, fall asleep and stay asleep.

Weed Taste Strength: 3/5

Sativa 1:1 Jelly Bombs

New to edibles? These gummies contain equal parts THC and CBD, and their low dose make microdosing easy. CBD helps reduce any feelings of being “too high”, so you can feel comfortable about your cannabis experience.

Weed Taste Strength: 1/5

CBD Jelly Bombs

CBD Jelly Bombs are often described as an “oasis of calm”, but these gummies don’t get you high. They’re made with 80 mg of CBD and are often used to help manage pain, inflammation and anxiety.

Weed Taste Strength: 0/5

Cara-Melts

Looking for something a little more decadent? Our creamy, cannabis-infused caramels are individually wrapped into single serving sizes. They’re perfect for discrete, on-the-go relief. They’re available in a variety of Sativa, Indica and CBD options.

Weed Taste Strength: Varied depending on product type.

How do I know which products are best for my customers?

Finding the perfect product and dose for your customers can be a journey. We have a reputation for producing consistent and reliable edibles, which means your customers can have more control over their cannabis experience, every time.

We encourage your customers to take our free product finder quiz to find the best cannabis product for their needs. 

Indica or Sativa: Which is right for you?

Every individual responds to the effects of different strains of cannabis differently. Most people find Sativa strains to be uplifting, energizing and focusing. Some people even find it can help spark creativity. Indica is most often described as being relaxing, sedative and appetite inducing. In general, we recommend that if you want to consume cannabis during the day time, stick to our Sativa products, and if you’re looking for something to help you wind down in the evenings, try our Indica products.

New user? How much should I take?

Tolerance levels for THC vary from person to person. Some people feel the effects of cannabis edibles in as low of a dose as 2.5 mg THC. We always recommend starting with a low dose (5 – 10 mg THC) and gradually working up until you find a ‘high’ that is comfortable for you. Our Jelly Bombs are designed to make it easy to section off an accurate dose depending on your tolerance level.

We also recommend trying our 1:1 Jelly Bomb (40 mg THC + 40 mg CBD) if you’re new to edibles. The CBD in our 1:1 gummies helps combat feelings of anxiety and paranoia that can sometimes be felt if you consume too much THC.

Still not sure? Send us an email with any questions you have about us or our products to [email protected].

What type of oil (extraction process) do you use?

We currently use a proprietary solvent-based extraction technique to create our oil.

What strains do you use in your product?

Unfortunately, at this time, the strains we use in both our Indica and Sativa products are proprietary as this is what determines our products unique and consistent ‘highs’.

We use a naturally high CBD strain called Halley’s Comet in our new 1:1 Halley’s Comet Jelly Bombs.

What ingredients do you use in your products? Are they Vegan?

Some of our products contain common food dyes. If you are allergic to FD&C Yellow #5, stay away from our Green Apple Jelly Bomb and our Mango Jelly Bombs.

Jelly Bombs

Nutrition Facts: Serving Size: 1/8 gummy (2.1 g), Servings: 8, Amount per serving: Calories 5, Fat cal. 0 g, Total Fat 0 g (0% DV), Sat. Fat 0 g (0% DV), Trans Fat 0 g, Cholest. 0 mg (0% DV), Sodium 1 mg (0% DV), Total Carb 1.5 g (1 % DV), Fiber 0 g (0% DV), Sugars 1 g, Protein 0 g, Percent Daily Values (DV) are based on a 2,000 calorie diet.

Ingredients: Sugars (corn syrup, sugar from beets), Water, Gelatin, Citric acid, Artificial flavours, Pectin, Coconut oil, Canola oil, Cannabis extract, Carnauba wax. Blue Raspberry FD&C yellow #6, Black Cherry FD&C red #40, FD&C blue #1, Cherry FD&C red #40, Green Apple FD&C yellow #5, FD&C blue #1,  Mango FD&C yellow #5, Orange FD&C yellow #6 Pineapple N/A, Peach FD&C yellow #6.

Active Ingredients: 

  • Sativa Jelly Bombs: Sativa dominant Cannabis extract.
  • Indica Zzz Bombs: Indica Cannabis extract.
  • 1:1 Sativa Jelly Bombs: Sativa dominant Cannabis extract, CBD.
  • CBD Jelly Bombs: CBD.

Cara-Melts

Nutrition Facts: Serving size: 1 piece (2.8 g), Servings per container: 7, Amount per serving: Calories 12, Total Fat 0.35 g (1% DV), Sat. Fat 0.3 g (2 % DV), Trans Fat 0 g, Cholest. 1 mg (0% DV), Sodium 7 mg (0% DV), Total Carb 2.0 g (1 % DV), Fiber 0 g (0% DV), Sugars 2 g, Protein 0 g, Percent Daily Values (DV) are based on a 2,000 calorie diet.

Ingredients: Sugars (corn syrup, sugar from cane, fructose), Milk, Hydrogenated coconut oil, Butter, Mono- and diglycerides, Salt, Soy lecithin, Vanillin – artificial flavour.

Active Ingredients:

  • Sativa Cara-Melts: Sativa dominant Cannabis extract.
  • Sativa 1:1 Cara-Melts: Sativa dominant Cannabis extract, CBD.
  • Indica Cara-Melts: Indica Cannabis extract.
  • Indica 1:1 Cara-Melts: Indica Cannabis extract, CBD.

CBD Cara-Melts: CBD.

What is the shelf life of your gummies?

First and foremost, all of your cannabis and cannabis products (especially edibles) should be stored out of reach of children and pets.

Jelly Bombs are best stored in a cool, dry place. Stored in these conditions, they have a shelf life of 1 year. You may also store your Jelly Bombs in the refrigerator, but we do not recommend freezing your Jelly Bombs as this can affect the structural stability of the gummy upon thawing.

How should I store my Jelly Bombs?

First and foremost, all of your cannabis and cannabis products (especially edibles) should be stored out of reach of children and pets.

Jelly Bombs are best stored in a cool, dry place. Stored in these conditions, they have a shelf life of 1 year. You may also store your Jelly Bombs in the refrigerator, but we do not recommend freezing your Jelly Bombs as this can affect the structural stability of the gummy upon thawing.

How should I store my Cara-Melts?

First and foremost, all of your cannabis and cannabis products (especially edibles) should be stored out of reach of children and pets.

Just as with our Jelly Bombs, we recommend storing Cara-Melts in a cool, dry place. You can refrigerate these products if you do not have an ideal cool, dry place to store them. Although it is not recommended, you may store these treats in the freezer.

How do you know how much cannabis is in your product?

The process starts with testing our Cannabis oil extract to determine exactly how much THC and CBD is present. From here, we formulate our products to be exactly the desired dose.

We do another round of lab-testing on our final product to check for potency and consistency. All of our lab-testing is performed by a Health Canada approved testing facility based in Sydney, BC.

Curious to learn more and see a copy our lab-testing results? See a sample of our lab results.

How do you test your products?

Since we opened 3+ years ago, we have been committed to producing the highest quality cannabis-infused products. We test both our oils and our end products so you know your edibles are accurately dosed and safe, every time.

Check out  a lab testing example to see exactly what we test for and what our results mean for you.

Grab Your perfect medical marijuana